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Voice

Voice services, call routing, SIP Trunking, and phone system configuration

59 articles

Hosted Voice

2-way SMS

Setting up a Hosted Voice Account

Timezone Management

Channels on Hosted Voice

What is Hosted Voice

Setup Custom SIP Domain

Get Started with Hosted Voice

SIP Trunks

CLI/CLD Translation

Voicemail

Adding / Removing Channels

Create a Voice Service

Call Forwarding

Managing Media Relay

Anonymous / Private Calling

SIP End Point

Ring Back Tone Generation

Connections for Services

CDR - Result Codes

Connecting to Yeastar Cloud PBX

Number Inventory

Editing DID’s

Moving DID Numbers

FAQ

SIP Profile

I can't dial out using when using the 02, 03, 04, 07,08 and 13

Why is my CLI appearing with a 99900xxxxxxxx number?

Dialling a Local Number

Sending & Receiving SMS (iOS)

I can’t Assign a number to a Connection

How Does Channels Work?

Caller ID Showing Incorrect Business Name

Why Your Call May Reach an Automated IVR or Not Ring on iPhone Devices

What is SIP ALG and why you need to disable it?

General

Telstra Scam Call Changes

SIP Response Codes

Rate Checker

Connecting to Atomic via SIP

MS Teams Direct Routing

10. Auto Attendant / Call Queue

4. Connect Teams to Atomic

Requirements

6. Call Routing

8. Calling Policies

Overview

3. Activating the Domain

5. Add Users to Teams

1. Create Service Plan

2. Adding the Domain

7. Dial Plans

9. Caller ID Policies

DID Numbers

Ordering a Number

Porting Cut Over Process

Inbound and Outbound Number Formats

Simple Answer Point

Port Your Telephone Number to a New Provider (Port Out)

Porting Authority Form

Forwarding a DID to an Extension using Asterisk

International DID Porting

Porting Numbers

Porting a Simple Number @CAT-A

Porting a Complex Number @CAT-C

Integrations

Genesys

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