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Ordering a Number

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The Atomic platform has it's own number inventory of numbers. This is to facilitate and expedite the ordering process for new numbers. If a number is ordered from the Atomic number inventory, the number is assigned to the account and ready to use straight away.

If you are unable to find a suitable number or we do not have any available in inventory, you can of course place a new order. Domestic numbers are normally provisioned within 3 business days - if not sooner. International numbers can take anywhere between 3-30 business days.

Searching the Inventory

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The platform offers various filters for you to search for a DID number.

A New Number

If you are unable to find for a suitable number or we have none available in inventory, you can click on the New Number Request button to submit a new request.

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Number Blocks

If you are after a block of numbers:

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Block - The block size that you request.

City - The SZU of the number’s location

State - Select the appropriate state

Quantity - The quantity you require. Please note that if you are looking for 2 x 100 number blocks, you will select 100 in the Block field and 2 as the Quantity.

Assigning Numbers

Once you have selected the numbers you want, or requested for specific numbers, you will need to assign the DID numbers to a specific Service and Connection.

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If you are unable to locate the Service from the dropdown menu, please refer to this document:

I can’t Assign a number to a Connection
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