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Admin
Admin portal settings, user management, and system configuration
28 articles
Atomic Portal Settings
Billing
Customer Management
Customise User Experience
Reporting
Atomic Portal Settings
FTP Access
Creating a Sub User
Change your Atomic password
Low Balance Notification
Dark / Light Mode
Unable to Login to Atomic
Billing
Understanding the Service Report from FTP
Understanding the SMS Usage Summary
Understanding the Mobile & NBN CDR File
Tariff Codes
Invoices
Understanding the raw CDR from FTP
Understanding the Hosted License Fee CDR
Top-Up Account Balance
Customer Management
Change an Account’s Service Plan
Creating a New Service
Customers
2FA for Atomic
Customise User Experience
Custom SMTP Setup
White label user portal
Create a user for White Label portal
Setup a custom domain
Reporting
Support Matrix
CDR Reporting
Service Charges
Active Calls
Error Codes in CDR Reporting
Summary Report
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