Atom Telecom
DocumentationAI Assistant
  1. Home
  2. Support
  3. Admin

Admin

Admin portal settings, user management, and system configuration

27 articles

Customer Management

Change an Account’s Service Plan

Creating a New Service

Customers

2FA for Atomic

Reporting

Support Matrix

CDR Reporting

Service Charges

Active Calls

Error Codes in CDR Reporting

Summary Report

Customise User Experience

Custom SMTP Setup

White label user portal

Create a user for White Label portal

Setup a custom domain

Billing

Understanding the Service Report from FTP

Understanding the SMS Usage Summary

Understanding the Mobile & NBN CDR File

Tariff Codes

Invoices

Understanding the raw CDR from FTP

Understanding the Hosted License Fee CDR

Top-Up Account Balance

Atomic Portal Settings

FTP Access

Creating a Sub User

Change your Atomic password

Low Balance Notification

Dark / Light Mode

Back to Support

Copyright © 2025 Atom Telecom. All rights reserved.