You can get a detailed version of your CDR's at the end of your billing cycle (which is usually at midnight on the last day of the month) from our FTP server. You can read this article to find out how to access the FTP server which is available in .csv format. You can also download a copy of a sample CDR file from this article.
We provide 2 versions of the CDR file, one version includes your sub-customers information (cdr-XX-YYYY-v2) and the other version (cdr-XX-YYYY) is without.
Here is the definition of the columns available:
Account Id - The Account ID that is associated with the call
Sub Customer Id - The Customer ID that is associated with the call (Only available on cdr-XX-YYYY-v2 files)
Sub Customer Company - The Customer Name that is associated with the call (Only available on cdr-XX-YYYY-v2 files)
Account Company - The Account Name that is associated with the call
Sip Account - The SIP Account that is associated with the call
Cost - The total cost of the call
Billed Duration - The billing duration of the call
Setup Time - The date and time, based on your timezone, the call was established
Connect Time - The date and time, based on your timezone, that the call was connected
Disconnect Time - The date and time, based on your timezone, that the call was disconnected
Cld In - The caller's number
Cli In - The callee's number
Prefix - The billing prefix used for the call. "onnet-in" indicates an inbound call
Price 1 - The per minute rate of the called based on the first increment
Price N - The per minute rate of the call based on the following increment
Interval 1 - The first billing increment (measured in seconds)
Interval N - The 'N' billing increment (measured in seconds)
Connect Fee - The connection fee for the call
Free Seconds - The number of free seconds allocated to the call
Remote Ip - The IP address that the call originated from
Release Resource - Which party cancelled the call - caller or callee
Plan Duration - The number of seconds used in the Account's Service Plan
Accessibility Cost - The cost incurred for access. This is generally referred to Call Collection
CDR id - the id of the specific CDR
Type - The call type. If it is an incoming call, it will be labelled as Incoming. If it is an outgoing call, it will be labelled either National, Mobile, TollFree, SharedCost or INT (for international calls).
Recording - If cloud call recording was enabled for this call
Attached to this article is a sample of a CDR file.