Ever dreamed of a portal that feels like you? The Portal platform makes it happen! As our channel partner, you get to offer your customers a fully branded experience that’s tailored to your vibe.
This white label portal works seamlessly with our voice products like SIP Trunks, MS Teams Direct Routing and Hosted Voice. If you're diving into Hosted Voice or SMS, setting up this portal ensures your customers can take the wheel and manage their services with ease.
Make It Yours: Customizing Your User Portal
Your portal, your style! Here’s what you can tweak to match your brand:

LogoShow off your branding by updating the site’s logo.Banner ColorMatch your portal’s vibe with colors from theCorporate Color Code.Page URLMake it easy to find with your own link.Tab TitleCustomize the text that appears on the browser tab.FaviconThat tiny icon in the browser tab? Yep, you can change that too!Login Page ImageWelcome users with a custom picture.Login Page GreetingWelcome users with a custom picture.Custom SMTP for Email NotificationsOnly for Hosted Voice users, but perfect if you want to control your email delivery.
The Corporate Color Code isn’t just for the login page. It applies across the entire portal, keeping your brand look consistent at every touchpoint.
Hosted PBX Admin Portal

User Access Portal

Portal Personalization with Account Settings
This is where you can personalize key elements in Portal Settings to match your brand’s look and feel:

Corporate Color CodePick a HEX color and match your brand’s vibe!Login Page GreetingWelcome users with a friendly message.Tab TitleCustomize the browser tab text to make it yours.Preferred URLYour portal runs on hostedservice.com.au by default, but you can use yourcompany.hostedservice.com.au for a branded touch!Custom Portal URLWant your own subdomain? Set up login.yourcompany.com.au and keep everything on-brand. .Favicon IconSwap out that tiny browser tab icon! Recommended size: 16x16px (ICO/PNG for better compatibility).Company LogoAdd your logo for instant brand recognition. Recommended size: 150x50px (PNG/SVG for transparency).Landing Page ImageUpload a custom image for a strong first impression. Recommended size: 900x678px (JPG/PNG for best display).
Accessing the user portal
You can access your self branded user portal by either using the Preferred URL or Custom Portal URL (if configured).
SMTP setting for email notification
For more information regarding the setup for custom SMTP, please refer to this article . This is especially important for Hosted Voice accounts as you can setup a customised email to be used when sending notifications like Missed Call notifications, voicemail, etc to the user.