About
As an alternative way, answerpoint can be used through their PSTN calling features. This has the advantage that the user does not have to install an app and that it tends to work better when data connectivity is not as good as telephony cell phone service. Similar to SIP VoIP phones, they can be used to receive and make phone calls. However the call is not routed natively routes through a SIP network, the answerpoint typically uses a mobile phone standard like GSM or CDMA.
The settings for the answerpoint allow you to configure one or more phones to your extension. Answerpoint integration is different from having two phones registered to the same extension. Registering two phones to the same extension allows you to merely receive calls at one of two locations, while answerpoint integration allows you to receive calls at any location, as well as be reached at numerous phone numbers. Answerpoint configuration allows you to be accessible at all times, even in the event of a power failure. If the office extension (or remote extension) is disconnected from the system, calls will automatically be sent to your cell phone. Once the phone is reconnected, incoming calls will automatically be rerouted to the extension.
From the PBX point of view an answerpoint is just a telephone number. That means that users can also enter regular phone numbers in the cell phone field. The PBX will call those numbers anyway.
The PBX assumes that the answerpoint can receive SMS messages. When 2-way SMS is available for the tenant, notifications will be sent through SMS messages. This can be turned off if not needed (see below).
Settings
Star Codes
*51)*52)